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Customer Support Senior Officer

Job Description

1. Updating product specifications.

2. Processing documentation.

3. Replying to technical-related emails from customers involving transactions through the website.

4. Responding to mixed customer inquiries on time & right attitude, with the customer being the priority.

5. Writing effective emails leads to resolution and Customer Satisfaction.

6. Correspond with careful attention to customer details so that it presents the professional image of yourself and the

company.

7. Coordination with an internal client overwritten communication & call.

8. A flexible attitude with proven experience of working in a team.

9. Maintain health checks of Multiple Seller Accounts.

& manage the training &

 



Mandatory Skill Sets:



1. Excellent English communication skills, both spoken and written.

2. Email etiquette - Writing clear, concise & professional emails.

3. Effective Problem-Solving Skills.

4. Managerial skills.



Educational Qualification: Graduation



Salary: RS. ?35,000 TO ?40,000 /MONTH (DEPENDING ON THE LEVEL OF SKILLS)

JD Details:

Customer Support Senior Officer




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